Case file

Eightcap review

The regulatory record for Eightcap, and the warning signs it does not show.

Last checked

Eightcap's record is clean enough. What complaints there are cluster around the things people complain about at every broker, which is slow verification and withdrawal timing rather than anything structural. Regulated by ASIC (AFSL 391441); FCA (FRN 921296); CySEC (246/14); SCB Bahamas (SIA-F220); Seychelles FSA (SD100); Mauritius FSC (GB25204603), offering MetaTrader 4, MetaTrader 5, TradingView, TradeLocker.

Our rating

8.7/10

One rating, identical across our sites - only the way it is shown changes. It averages six assessments: regulation, trading costs, platforms, markets, support and education.

Regulation and safety

Regulated by
ASIC (AFSL 391441); FCA (FRN 921296); CySEC (246/14); SCB Bahamas (SIA-F220); Seychelles FSA (SD100); Mauritius FSC (GB25204603)
Regulator tier
Tier 1
Register entry
ASIC Professional Registers, AFSL 391441
Client money segregated
Yes
Held at
Regulated banking institutions
Negative balance protection
Yes, retail clients
Compensation scheme
FSCS up to £85,000 for eligible UK clients; ICF up to €20,000 for eligible EU clients
Audited by
Independent external auditors
Not available to
United States and other jurisdictions where services are prohibited or restricted

A regulator is also the body that publishes what a broker has done wrong, which is half the reason the licence matters.

Eightcap holds tier-one authorisations from ASIC, FCA and CySEC. That matters more than any headline spread: it determines your leverage cap, whether losses can exceed your deposit, and what happens to your money if the firm fails.

It also operates an offshore entity (FSC, SCB and FSA). Which one you are onboarded to depends on where you live, and the two carry very different protections - worth confirming before you deposit.

ASIC caps retail leverage at 1:30, requires negative balance protection, and obliges the broker to hold client money in a separate trust account.

The FCA caps retail leverage at 1:30, mandates negative balance protection, and covers eligible clients under the Financial Services Compensation Scheme.

CySEC licences passport across the EU and follow the 1:30 retail leverage cap, with the Investor Compensation Fund covering eligible claims.

Check the licence yourself: ASIC Connect, the FCA Register, the CySEC register of investment firms, the Seychelles FSA list of regulated entities, the Mauritius FSC register of licensees.

The company behind the brand

Legal entity
Eightcap Pty Ltd
Company number
ACN 139 495 944 / ABN 73 139 495 944
Headquarters
Melbourne, Australia
Founded
2009
Publicly listed
No
Parent company
Eightcap Holdings Pty Ltd
Employees
240+
Also trades as
Eightcap

Deposits and withdrawals

Deposit methods
Visa, Mastercard, PayPal, bank transfer, Skrill, Neteller, BPAY and regional methods
Withdrawal methods
Visa, Mastercard, PayPal, bank transfer, Skrill, Neteller, BPAY and supported regional methods
Deposit time
Instant for cards, PayPal, Skrill and Neteller; bank transfer 1-5 business days; BPAY 1-2 business days
Withdrawal time
1 business day for Skrill/Neteller; 1-5 business days for cards, PayPal and bank transfer
Minimum withdrawal
$50 for bank transfer, BPAY, Skrill and Neteller; no minimum for cards/PayPal
Local payment methods
BPAY; Interac; PIX; UnionPay; Thai QR; regional Asian banking/payment methods

What it costs to trade

Spread from
0.0 pips
EUR/USD spread
Approx. 0.06 pips, Raw
GBP/USD spread
Approx. 0.2 pips, Raw
Commission
$3.50 per side / $7 round turn, Raw
All-in cost, EUR/USD
Approx. 0.76 pips
Spread type
Variable
Overnight swap
Both: overnight swaps apply; swap-free arrangements available
Inactivity fee
10 units of base currency/month after 3 months inactivity
Deposit fee
None internally
Withdrawal fee
None internally
Currency conversion
Conversion rate/fee applies where currencies differ

Complaints about cost are usually complaints about swap and inactivity fees rather than the spread.

A quoted spread from 0.0 pips is a raw-spread figure, which almost always means a separate commission per lot. Compare the two together - a "zero spread" account with a high commission can cost more than a wider spread with none.

Quoted spreads are best-case figures on the most liquid pair, in normal conditions. What you actually pay widens around news and at the session open.

Eightcap lists a minimum deposit of $100. Treat it as the cost of opening an account, not the cost of trading one - position sizing on a small balance is what tends to cause damage.

Markets and execution

Markets
Forex, Shares, Indices, Commodities, Cryptocurrencies
Currency pairs
40+
Total instruments
850+
Crypto CFDs
Yes
Maximum leverage
1:30
Execution model
Market execution / STP-style CFD execution
Execution speed
Approx. 30ms
Order types
Market, limit, stop, stop-loss, take-profit, trailing stop
Servers
Equinix data-centre infrastructure, including New York and London

Leverage is capped at 1:30, which is the retail limit under tier-one regulation. It is a protection rather than a restriction: it caps how quickly a position can move against your balance.

Eightcap covers forex, shares, indices, commodities, cryptocurrencies. A wider range matters less than depth in the instruments you actually trade.

Funding options: visa, mastercard, paypal, bank transfer, skrill, neteller, bpay and regional methods. Check withdrawal routes as well as deposit ones - they are often not the same, and the difference only becomes apparent when you try to take money out.

Platforms and tools

Platforms
MetaTrader 4, MetaTrader 5, TradingView, TradeLocker
Own platform
No
Mobile app
Third-party
Browser trading
Yes
Automated trading
Yes; MT4/MT5 Expert Advisors and automated trading supported
Copy trading
Yes, through supported third-party integrations
Indicators
100+ via TradingView; 30+ MT4; 38+ MT5
Third-party tools
TradingView, Capitalise.ai, FlashTrader, Acuity
API access
Yes, institutional/API solutions

MetaTrader 4 remains the most widely supported platform for expert advisors. If you rely on an existing EA, this is usually the deciding factor.

MetaTrader 5 handles more asset classes and order types than MT4, but expert advisors are not compatible between the two - an MT4 EA will not run on it.

TradingView integration lets you trade from charts you may already use, removing the need to run a second platform for analysis.

Accounts

Minimum deposit
$100
Account types
Standard, Raw, Professional, Demo
Account currencies
AUD, CAD, EUR, GBP, NZD, SGD, USD
Islamic account
No dedicated Islamic account
Demo account
Yes
Professional account
Yes, Eightcap Pro
Minimum trade size
0.01 lots
Time to open
Typically a few minutes, subject to verification

Support and education

Support hours
24/5
Contact channels
Live chat, email, phone
Languages
Multilingual
Telephone
+61 3 8375 9700
Email
customerservice@eightcap.com
Live chat response
Typically under 2 minutes
Education
Extensive: Trader Toolkit, educational guides, platform tutorials, webinars and trading education
Research
Market Insights, market analysis, trend commentary, Acuity AI tools and FXStreet news

Information is regularly updated. Last compiled from Eightcap's own website on 26 August 2026.

Questions people ask about Eightcap

How do I get hold of Eightcap if something goes wrong?

At Eightcap, support runs 24/5 through live chat, email, phone. The time to find out how good a support desk is happens to be the time you can least afford to, so it is worth testing before you fund an account rather than after.

How big is Eightcap?

Eightcap employs 240+. Size is not quality, and it does tell you whether there is a support desk behind the account or a handful of people running everything.