Case file

Global Prime review

The regulatory record for Global Prime, and the warning signs it does not show.

Last checked

Global Prime has enough on its record to be worth reading before you deposit. None of it is proof of dishonesty, and the pattern is still worth knowing. Regulated by ASIC (AFSL 385620); VFSC (Company No. 40256), offering MetaTrader 4, MetaTrader 5.

Our rating

7.2/10

One rating, identical across our sites - only the way it is shown changes. It averages six assessments: regulation, trading costs, platforms, markets, support and education.

Regulation and safety

Regulated by
ASIC (AFSL 385620); VFSC (Company No. 40256)
Regulator tier
Tier 1
Register entry
ASIC Professional Registers, AFSL 385620
Client money segregated
Yes
Held at
National Australia Bank (NAB); HSBC also used for Tier-1 client-money banking
Negative balance protection
Yes for Australian retail clients
Compensation scheme
No statutory deposit/investor compensation scheme for international VFSC clients
Audited by
Independent external auditors
Not available to
United States and other jurisdictions where Global Prime is unable or prohibited to provide services

A regulator is also the body that publishes what a broker has done wrong, which is half the reason the licence matters.

Global Prime holds a tier-one authorisation from ASIC. That matters more than any headline spread: it determines your leverage cap, whether losses can exceed your deposit, and what happens to your money if the firm fails.

It also operates an offshore entity (VFSC). Which one you are onboarded to depends on where you live, and the two carry very different protections - worth confirming before you deposit.

ASIC caps retail leverage at 1:30, requires negative balance protection, and obliges the broker to hold client money in a separate trust account.

Vanuatu's VFSC is an offshore licence with limited oversight and no compensation scheme. It is often the entity that offers the highest leverage.

Check the licence yourself: ASIC Connect.

The company behind the brand

Legal entity
Gleneagle Securities Pty Limited
Company number
Vanuatu Company No. 40256
Headquarters
Melbourne, Australia
Founded
2010
Publicly listed
No
Parent company
Independent
Employees
Approx. 50-200
Also trades as
Global Prime; Global Prime FX

Deposits and withdrawals

Deposit methods
Visa, Mastercard, PayPal, Neteller, Skrill, Apple Pay, bank transfer and 20+ regional/electronic methods
Withdrawal methods
Bank transfer, e-wallets and supported regional payment methods
Deposit time
Many electronic methods instant; bank transfers typically 1-3 business days
Withdrawal time
Many methods processed within hours; median approximately 2 hours; bank wire a couple of business days
Minimum withdrawal
$10 for most methods
Local payment methods
Interac; VNPay; Gate8; XPay and other jurisdiction-specific local payment systems

What it costs to trade

Spread from
0.0 pips
EUR/USD spread
Approx. 0.1 pips, Raw
GBP/USD spread
Approx. 0.3 pips, Raw
Commission
$3.50 per side / $7 round turn, USD Raw account
All-in cost, EUR/USD
Approx. 0.8 pips
Spread type
Variable
Overnight swap
Both: overnight financing may be charged or credited
Withdrawal fee
None internally
Currency conversion
Conversion at applicable exchange rate

Complaints about cost are usually complaints about swap and inactivity fees rather than the spread.

A quoted spread from 0.0 pips is a raw-spread figure, which almost always means a separate commission per lot. Compare the two together - a "zero spread" account with a high commission can cost more than a wider spread with none.

Quoted spreads are best-case figures on the most liquid pair, in normal conditions. What you actually pay widens around news and at the session open.

Global Prime lists a minimum deposit of $0. Treat it as the cost of opening an account, not the cost of trading one - position sizing on a small balance is what tends to cause damage.

Markets and execution

Markets
Forex, Cryptocurrencies, Indices, Commodities, Metals, Energies, US Shares
Currency pairs
40+
Total instruments
250+
Crypto CFDs
Yes
Maximum leverage
1:1000
Execution model
Principal / liquidity-provider execution
Execution speed
From 10ms
Order types
Market, limit, stop, stop-loss, take-profit, trailing stop and MetaTrader pending orders
Servers
Equinix NY4, New York

Leverage up to 1:1000 is available on this entity. High leverage does not increase your expected return - it increases position size for the same deposit, and shortens the move needed to close you out.

Global Prime covers forex, cryptocurrencies, indices, commodities, metals, energies, us shares. A wider range matters less than depth in the instruments you actually trade.

Funding options: visa, mastercard, paypal, neteller, skrill, apple pay, bank transfer and 20+ regional/electronic methods. Check withdrawal routes as well as deposit ones - they are often not the same, and the difference only becomes apparent when you try to take money out.

Platforms and tools

Platforms
MetaTrader 4, MetaTrader 5
Own platform
No
Mobile app
Third-party
Browser trading
Yes
Automated trading
Yes, MT4/MT5 Expert Advisors
Copy trading
Yes
Indicators
30+ MT4, 38+ MT5, custom indicators supported
Third-party tools
MetaTrader 4, MetaTrader 5, VPS
API access
Yes, FIX API/institutional connectivity

MetaTrader 4 remains the most widely supported platform for expert advisors. If you rely on an existing EA, this is usually the deciding factor.

MetaTrader 5 handles more asset classes and order types than MT4, but expert advisors are not compatible between the two - an MT4 EA will not run on it.

Accounts

Minimum deposit
$0
Account types
Standard, Raw, Islamic/Swap-Free, Demo, Joint, Corporate
Account currencies
AUD, CAD, EUR, GBP, JPY, SGD, USD
Islamic account
Yes
Demo account
Yes
Professional account
Yes, Wholesale classification where eligible
Minimum trade size
0.01 lots
Time to open
Typically a few minutes

Support and education

Support hours
24/7
Contact channels
Live chat, email, phone
Languages
Multilingual
Telephone
+61 2 8379 3622
Email
support@globalprime.com
Live chat response
Typically under 2 minutes
Education
Extensive: trading education, forex guides, platform tutorials, articles and trading resources
Research
Market analysis, trading tools, technical/fundamental commentary and market insights

Information is regularly updated. Last compiled from Global Prime's own website on 26 August 2026.

Questions people ask about Global Prime

How do I get hold of Global Prime if something goes wrong?

At Global Prime, support runs 24/7 through live chat, email, phone. The time to find out how good a support desk is happens to be the time you can least afford to, so it is worth testing before you fund an account rather than after.

How big is Global Prime?

Global Prime employs Approx. 50-200. Size is not quality, and it does tell you whether there is a support desk behind the account or a handful of people running everything.