Case file

Mitrade review

The regulatory record for Mitrade, and the warning signs it does not show.

Last checked

Mitrade has enough on its record to be worth reading before you deposit. None of it is proof of dishonesty, and the pattern is still worth knowing. Regulated by ASIC (AFSL 398528); CySEC (438/23); CIMA (1612446); Mauritius FSC (GB20025791); FSCA (54842); UAE CMA (20200000397), offering Mitrade WebTrader, Mitrade Desktop, Mitrade Mobile.

Our rating

7.3/10

One rating, identical across our sites - only the way it is shown changes. It averages six assessments: regulation, trading costs, platforms, markets, support and education.

Regulation and safety

Regulated by
ASIC (AFSL 398528); CySEC (438/23); CIMA (1612446); Mauritius FSC (GB20025791); FSCA (54842); UAE CMA (20200000397)
Regulator tier
Tier 1
Register entry
ASIC Professional Registers, AFSL 398528
Client money segregated
Yes, where required by applicable regulation
Held at
Not consistently disclosed group-wide
Negative balance protection
Yes for eligible retail clients/entity-dependent
Compensation scheme
Jurisdiction-dependent; Cyprus ICF protection for eligible clients
Audited by
Independent/statutory auditors as required by entity
Not available to
United States, Canada, Japan, New Zealand, United Kingdom, Philippines and other prohibited jurisdictions

A regulator is also the body that publishes what a broker has done wrong, which is half the reason the licence matters.

Mitrade holds tier-one authorisations from ASIC and CySEC. That matters more than any headline spread: it determines your leverage cap, whether losses can exceed your deposit, and what happens to your money if the firm fails.

It also operates an offshore entity (CIMA and FSC). Which one you are onboarded to depends on where you live, and the two carry very different protections - worth confirming before you deposit.

ASIC caps retail leverage at 1:30, requires negative balance protection, and obliges the broker to hold client money in a separate trust account.

CySEC licences passport across the EU and follow the 1:30 retail leverage cap, with the Investor Compensation Fund covering eligible claims.

The FSCA licenses derivative providers in South Africa without a fixed retail leverage cap, so headline leverage is often higher than an FCA or ASIC entity may offer.

Check the licence yourself: ASIC Connect, the CySEC register of investment firms, the Mauritius FSC register of licensees, the FSCA list of regulated entities.

The company behind the brand

Legal entity
Mitrade Holding Ltd
Company number
Cayman Islands registered company
Headquarters
Melbourne, Victoria, Australia / international group
Founded
2011
Publicly listed
No
Parent company
Mitrade Group
Employees
Approx. 200-500
Also trades as
Mitrade

Deposits and withdrawals

Deposit methods
Visa, Mastercard, bank transfer, Skrill, Neteller, Worldpay and regional methods
Withdrawal methods
Bank transfer, cards, e-wallets and supported original funding methods
Deposit time
Many electronic methods fast/instant
Withdrawal time
Method-dependent
Local payment methods
Yes, country-dependent

What it costs to trade

Spread from
0.01 pips
EUR/USD spread
Variable
GBP/USD spread
Variable
Commission
$0
All-in cost, EUR/USD
Spread only
Spread type
Floating/variable
Overnight swap
Overnight funding may be charged/credited
Inactivity fee
Entity/account dependent
Deposit fee
Generally none internally
Withdrawal fee
Method/entity-dependent
Currency conversion
Applicable where conversion is required

Complaints about cost are usually complaints about swap and inactivity fees rather than the spread.

A quoted spread from 0.01 pips is a raw-spread figure, which almost always means a separate commission per lot. Compare the two together - a "zero spread" account with a high commission can cost more than a wider spread with none.

Quoted spreads are best-case figures on the most liquid pair, in normal conditions. What you actually pay widens around news and at the session open.

Mitrade lists a minimum deposit of $50. Treat it as the cost of opening an account, not the cost of trading one - position sizing on a small balance is what tends to cause damage.

Markets and execution

Markets
Forex, Shares, Indices, Commodities, Cryptocurrencies, ETFs
Currency pairs
Multiple
Total instruments
Hundreds
Crypto CFDs
Yes, jurisdiction-dependent
Maximum leverage
Jurisdiction-dependent
Execution model
Market maker / principal
Execution speed
Fast execution advertised; no reliable universal average disclosed
Order types
Market, limit, stop, stop-loss, take-profit and platform-specific orders
Servers
Global infrastructure

Mitrade covers forex, shares, indices, commodities, cryptocurrencies, etfs. A wider range matters less than depth in the instruments you actually trade.

Funding options: visa, mastercard, bank transfer, skrill, neteller, worldpay and regional methods. Check withdrawal routes as well as deposit ones - they are often not the same, and the difference only becomes apparent when you try to take money out.

Platforms and tools

Platforms
Mitrade WebTrader, Mitrade Desktop, Mitrade Mobile
Own platform
Yes
Mobile app
Yes
Browser trading
Yes
Automated trading
No conventional EA support
Copy trading
No conventional integrated copy-trading platform
Indicators
Integrated technical indicators
Third-party tools
Limited compared with MT4/MT5 brokers
API access
No standard retail trading API prominently offered

Mitrade offers Mitrade WebTrader, Mitrade Desktop, Mitrade Mobile. A proprietary platform can be excellent, but it means your setup does not transfer if you later change broker.

Accounts

Minimum deposit
$50
Account types
Live CFD, Demo, Professional where available
Account currencies
Jurisdiction-dependent
Islamic account
Availability dependent on entity
Demo account
Yes
Professional account
Yes, eligible jurisdictions
Minimum trade size
Instrument-specific
Time to open
Typically minutes, subject to KYC

Support and education

Support hours
Region/entity-dependent
Contact channels
Live chat, email, Help Centre
Languages
Multilingual
Telephone
+61 3 9606 0033 for Australian entity
Email
cs@mitrade.com; cs.au@mitrade.com for Australia
Live chat response
Available
Education
Extensive articles, guides and trading education
Research
Real-time news, market analysis, technical tools and trading insights

Questions people ask about Mitrade

How do I get hold of Mitrade if something goes wrong?

At Mitrade, support runs Region/entity-dependent through live chat, email, help centre. The time to find out how good a support desk is happens to be the time you can least afford to, so it is worth testing before you fund an account rather than after.

How big is Mitrade?

Mitrade employs Approx. 200-500. Size is not quality, and it does tell you whether there is a support desk behind the account or a handful of people running everything.